Legal · Privacy
Privacy Policy
01 / Plain-language summary
AZ Shingle Pros collects only the information needed to schedule a roof inspection, prepare a written estimate, and follow up on the requested service. Contact information is never sold, never shared with third-party marketing, and never used for unsolicited outreach beyond the original inquiry.
02 / What's collected
Information the homeowner submits through the contact forms on this site:
- Name
- Phone number
- Email address
- Service requested (roof replacement, storm damage repair, inspection, leak repair, commercial roofing, coatings, or insurance claims)
- Optional message describing the roof or current issues
- The page on this site the form was submitted from
The site does not use third-party tracking pixels, advertising trackers, or session-recording tools. Standard server logs (IP address, user agent, request timestamp) are retained for security and abuse prevention only.
03 / How it's used
Submitted information is used to:
- Reply to the inquiry within one business day
- Schedule the requested on-site inspection
- Prepare a written, itemized estimate
- Coordinate with an insurance carrier when the homeowner has named one
- Follow up on an open project — material delivery, schedule changes, warranty registration, closeout documentation
04 / What's never done
- Selling contact information to third parties
- Sharing contact information with marketing networks or data brokers
- Sending unsolicited promotional email outside the scope of the original inquiry
- Adding submitters to mailing lists without explicit opt-in
- Sharing the homeowner's name or contact details in publicly visible reviews or marketing materials without explicit, written permission
05 / How long it's kept
Active project information is retained for the duration of the project plus the warranty period (the warranty period is documented in the contract). Inquiries that did not become projects are retained for two years for service follow-up, then deleted unless the homeowner requests earlier deletion.
06 / Cookies
This site does not set marketing or analytics cookies. The only cookies set are session cookies required for the demo-mode form intercept used during the AZ Shingle Pros design preview process — these expire when the browser tab is closed.
07 / Third parties
Contact form submissions are processed through the AZ Shingle Pros office system. Email replies are sent through standard email infrastructure. The site is hosted on infrastructure operated by AgileRocket Software for the purpose of delivering this site to the public — AgileRocket does not access or use the homeowner's contact information for any purpose other than operating the hosting service.
08 / Requesting deletion
To request deletion of submitted contact information at any time, call AZ Shingle Pros at +1 602-888-3744 or send an email reply to any prior correspondence. Deletion requests are processed within ten business days.
09 / Changes to this policy
This policy may be updated to reflect changes in the way information is collected or used. The "Last updated" date at the top of the page reflects the most recent change. Material changes will be communicated to the homeowner directly when an active project is involved.
10 / Contact
Questions about this privacy policy can be directed to AZ Shingle Pros at the office:
AZ Shingle Pros
22402 N 24th Ave, Ste 3
Phoenix, AZ 85027
+1 602-888-3744
Mon – Sat · 7am – 6pm