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02 · Service · Storm Damage

Storm Damage
Repair in Phoenix.

Monsoon, hail, and wind happen. AZ Shingle Pros tarps damaged sections same-day where it's safe, photographs everything for the carrier, and handles the claim end-to-end.

Emergency tarping
Full insurance documentation
Carrier supplements when scope is missed
5.0★ across 469 Google reviews

03 · What it actually is

When the storm passes, the roof can't wait.

Phoenix monsoon season is short, violent, and unforgiving. Microbursts lift shingles. Hail cracks concrete tile. Wind-driven debris punches through underlayment in seconds. The damage often looks minor from the ground — a missing tile here, a lifted ridge cap there — but the felt below is already absorbing water, and the next storm is rarely more than a few days behind.

AZ Shingle Pros responds to storm damage in hours, not days. Where conditions are safe, the crew tarps damaged sections the same day to stop interior damage. Every elevation gets photographed, every cracked tile gets measured, every penetration documented. The homeowner receives a written estimate and a complete photo packet before the carrier is ever called.

The insurance side is where most homeowners lose money — adjusters miss damage, scopes underestimate materials, supplements never get filed. AZ Shingle Pros meets the carrier's adjuster on site, walks the roof together, and files written supplements when the initial scope misses code-required components or hidden damage. Direct billing handles the rest where the policy allows.

An AZ Shingle Pros crew repairing storm-damaged shingles in Phoenix

04 · Process

Five steps. Each one in writing.

01 / Tarp
Same-day emergency stabilization
Where it's safe to be on the roof, the crew tarps damaged sections the same day to stop interior damage. Documentation photos go to the homeowner and the carrier within hours.
02 / Document
Full photo evidence for the carrier
Every elevation photographed, every damaged tile or shingle flagged with measurements, every penetration documented. The packet is what the adjuster needs to write the claim correctly the first time.
03 / Adjuster
On-site meeting with the insurance adjuster
AZ Shingle Pros meets the carrier's adjuster at the property, walks the roof together, and ensures every damaged area is captured in the scope. This step alone has saved homeowners thousands.
04 / Supplement
Filing supplements when scope is missed
If the carrier's initial scope misses code-required components, decking, or hidden damage, AZ Shingle Pros files a written supplement with the adjuster. Approved supplements are added to the claim — no out-of-pocket bump for the homeowner.
05 / Repair
Repair to manufacturer spec, signed off by the city
Once the claim is approved, the repair happens to manufacturer specification. City inspection closes the permit and the warranty packet — material plus workmanship — is delivered to the homeowner.

05 · Scope

What's included — and what isn't.

Included in every storm response

  • Same-day emergency tarping where conditions allow
  • Full photo documentation packet
  • On-site adjuster meeting
  • Written supplements when scope is missed
  • Direct carrier billing where allowed
  • Tear-off and replacement of damaged sections
  • New underlayment under repaired areas
  • Flashing and pipe-jack replacement as needed
  • City permit and inspection
  • Written workmanship warranty

Not included by default

  • Interior drywall repair from prior leaks (separate trade)
  • Mold remediation (separate trade)
  • Solar panel removal & reset (quoted separately)
  • Skylight replacement (quoted separately)
  • Tree removal (separate trade)
  • Repair work outside the carrier-approved scope (quoted separately)

06 · Pricing

When insurance pays, the homeowner pays the deductible.

When the storm damage is covered by homeowners insurance, AZ Shingle Pros works directly with the carrier — the homeowner is responsible only for the deductible. For uninsured damage or smaller out-of-pocket repairs, pricing depends on damage extent, materials affected, and accessibility. Every quote is written and itemized — no verbal estimates, no surprise charges at completion.

07 · Common Questions

Storm damage, answered.

If the damage is visible and recent — missing tiles, lifted shingles, water staining inside — most carriers will cover repair under a wind/hail provision. AZ Shingle Pros provides a free written inspection and a photo packet first, so the homeowner can decide whether to file based on documented damage rather than a guess. The deductible is what the homeowner pays; the rest goes through the claim.
Yes — at no additional charge. On-site adjuster meetings are part of the standard insurance-claims service. Having a roofer present when the adjuster walks the property significantly reduces the chance that damage gets missed in the initial scope, which is the most common reason supplements have to be filed later.
Same day where it's safe to be on the roof. After major monsoon events the schedule fills up quickly, so calling early matters. Tarping is a temporary stabilization — it stops further interior damage but does not replace the permanent repair, which happens after the insurance claim is approved.
AZ Shingle Pros files a written supplement directly with the adjuster, with measurements and photos backing the request. Approved supplements are added to the claim and paid by the carrier — the homeowner does not pay for properly documented damage that was simply missed in the first walk-through.
Yes. AZ Shingle Pros works with every major Arizona homeowners-insurance carrier — State Farm, Allstate, Farmers, USAA, Liberty Mutual, Travelers, Nationwide, and the regional carriers. The carrier name does not change the process; the only variable is whether the policy allows direct contractor billing or requires the homeowner to receive funds first.
No. Arizona homeowners are free to choose their own licensed roofing contractor regardless of any carrier preferred-vendor program. AZ Shingle Pros operates as the homeowner's contractor — billing the carrier where allowed, but representing the homeowner's interests in scope and quality, not the insurance company's.

09 · Free written inspection

Send the storm details — get an emergency response window.

AZ Shingle Pros responds to storm-damage requests within hours, not days. Same-day tarping where conditions allow; the full inspection and carrier documentation follow within the week.

Office22402 N 24th Ave, Ste 3 · Phoenix, AZ 85027
HoursMonday – Saturday · 7am – 6pm

10 · Storm response

Storm damage report.

We reply within one business day. Your info stays private — never sold.